Episode #35

What Veterinary Medicine Can Learn from Amazon

Host: Veterinary Business Institute | Published Date: June 06, 2024

Are you striving to cultivate a more fulfilling and thriving practice environment?

This episode of the Veterinary Business Podcast is a must-listen for anyone looking to improve their practice or career. 🩺  Dr. Peter Weinstein welcomes Ryan Janas, Veterinary Operations Director for VetPro Central, for a conversation unlike any other. ️

Ryan’s background spans the automotive and corporate worlds, including giants like Bridgestone, Amazon, etc. However, his passion for animals led him to veterinary medicine. In this episode, you’ll hear:

  • How Ryan’s experience can help veterinary practices learn from industry leaders
  • What it’s like to be a consumer of veterinary services ‍‍‍ (and how that perspective can be invaluable!)
  • How important consistent processes are for overall success 

Ryan also shares his insights on the art and science of interviewing, helping you find the perfect talent for your team.

Don’t miss out! Tune in today and subscribe to the Veterinary Business Podcast for more great content.


  • 00:02:50 – Ryan’s Road to Veterinary Medicine
  • 00:11:52 – Bridgestone’s Training & Development: Lessons for Veterinary Medicine
  • 00:17:37 – Lessons from Amazon: Ryan’s Insights on Leadership, People Management, Processes, and Building Expertise
  • 00:29:05 – Challenges and Opportunities in the Veterinary Industry 
  • 00:39:08 – From Interview to Integration: A Successful Hiring Process 
  • 00:58:10 – Empowering New Hires: The Power of Mentorship
  • 01:01:08 – Locum Tenens Vets –  Examining the Pros and Cons for Practices and Pet Owners
  • 01:06:09 – Building a Culture of Continuous Improvement Together
Ryan Janas

Veterinary Operations Director at VetProCentral

Ryan Janas is a seasoned professional with a dynamic career spanning various industries and roles, all centered around his passion for working with people and driving operational excellence.

Beginning his journey in the automotive sector as a technician, Ryan honed his skills over seven years before seeking opportunities to engage more directly with customers. Transitioning to Bridgestone retail operations, he managed individual stores in vibrant locations like Hawaii and San Diego. His dedication and leadership propelled him to the role of Education Business Partner, overseeing 143 stores in North Texas. In this capacity, Ryan became a certified trainer for prestigious programs like DiSC and Situational Leadership, positively impacting thousands of employees across different levels.

Continuing his trajectory, Ryan assumed the position of Area Manager for thirteen stores in Dallas, Texas, where he spearheaded initiatives focused on safety metrics, staffing optimization, and P&L performance. Driven by a thirst for knowledge and growth, he pursued his MBA at the University of North Texas, setting the stage for his transition to a new challenge.

Embracing the opportunity at Amazon, Ryan began his tenure as an Operations Manager in Northern California, swiftly rising to the role of Senior Operations Manager. His standout performance led him to an exciting venture in Manchester, England, where he managed a workforce of over 1,200 people. Notably, Ryan earned the esteemed distinction of “Bar Raiser,” a testament to his exceptional interviewing skills and leadership acumen, placing him in the top echelon of interviewers entrusted with pivotal hiring decisions.

Throughout his career, Ryan’s unwavering focus on people development and process improvement has been his guiding force. His transition to VetProCentral marks a continuation of his commitment to fostering talent and refining operational processes, ensuring continued success in his endeavors. With a track record of transforming challenges into opportunities and a genuine dedication to making a difference in the lives of others, Ryan Janas embodies the epitome of a versatile and impactful professional.

Connect with Ryan 

Linkedin: linkedin.com/in/ryan-janas-995343182
Website: vetprocentral.com