Missed the live session? Watch the replay and discover what the future truly demands of veterinary practices. From evolving regulations and cultural shifts to rising client expectations and rapid innovation, today’s clinics face more complexity than ever. This powerful webinar brings together five industry leaders for a high-impact, solution-focused conversation on the pillars that define future-ready practices.
This isn’t theory—it’s practical, forward-looking insight you can use right away to keep your practice strong and resilient.
Your roadmap to a compliant, culture-driven, and innovation-ready veterinary practice:
Watch Now & Future-Proof Your Practice
This session is your chance to prepare for what’s coming—and take real steps toward a thriving, future-ready veterinary practice.
Chief Veterinary officer of One Health Group
Co-host of the Veterinary Business Podcast
Amanda Landis-Hanna, DVM is Chief Veterinary Officer for One Health Group, the maker of Voyce, a biometric monitoring device for animals. She has practiced small animal, mixed animal and exotic medicine; additionally she has practiced shelter medicine, relief medicine and has worked in both private practice and corporate practice over the last 22 years. She has worked in research and industry, developing new strategies to solve problems in the veterinary space.
She has also worked in non-profit animal welfare, managing the veterinary portfolio for the largest animal welfare funded in North America with key focus on teaching accessible veterinary care for veterinary students. She has presented at numerous conferences including VMX, WVC, ACVIM, AVMA Veterinary Leadership Conference, AVMA Convention and has completed both Human-Animal Bond
Certification and Fear Free Certification. She sits on the board of RedRover, NCVMA, and is the secretary of the board of the Human-Animal Bond Association (HABA). Her passions include improving access to veterinary care by decreasing barriers within communities, increasing research and educational opportunities within veterinary medicine, and mental health in the animal care industry.
Computer Scientist
CEO of Ekwa Marketing | Founder, Veterinary Business Podcast
Naren Arulrajah is a visionary entrepreneur with a deep commitment to helping veterinary professionals build thriving, sustainable practices. Grounded in a philosophy of service, Naren believes that true success is rooted in empowering others—especially those who care for the health and well-being of animals.
As the CEO and Founder of Ekwa Marketing, Naren leads a team of over 250 digital marketing experts focused on serving the unique needs of independent veterinary practice owners. Ekwa specializes in delivering proven, results-driven strategies tailored for veterinarians, including website optimization, local SEO, reputation management, and digital advertising. With a client retention rate of over 95%, Ekwa has become a trusted growth partner for veterinary clinics across North America.
Naren’s impact on the veterinary industry goes beyond marketing. As the founder of the Veterinary Business Institute and the Veterinary Business Podcast, he has created a hub of knowledge, connection, and inspiration for veterinarians and practice managers. Through these platforms, he brings together experts in veterinary medicine, business, and leadership to equip practitioners with the tools they need to succeed in practice ownership and personal development.
From transforming underperforming practices into high-performing, client-centric clinics to helping aspiring veterinary entrepreneurs turn their vision into reality, Naren’s insights and mentorship have been instrumental in shaping the future of veterinary business success.
A sought-after consultant, speaker, and podcast host, Naren was honored with the 2014 Leadership Initiative Award by AceTech Ontario, recognizing his dedication to innovation, leadership, and entrepreneurial excellence. His journey is fueled by the belief that success is built on collaboration, integrity, and the courage to keep learning and growing—especially in service to those who serve animals.
Veterinarian | Brand Strategist | AI Advocate
Founder, The Business Vet, LLC
Dr. Karen Bolten is a veterinarian, business strategist, and ethical AI advocate working at the intersection of animal health, emerging technology, and business innovation. With over 15 years of diverse clinical experience—from large animal and exotics to small animal practice and shelter medicine—she brings a unique, real-world lens to complex veterinary and business challenges.
Karen holds a Doctor of Veterinary Medicine from The Ohio State University and an MBA in Innovation and Management from Coastal Carolina University. Her academic path also includes certifications in AI in Health Care from Harvard Medical School and training in veterinary acupuncture. This interdisciplinary foundation powers her ability to guide veterinary teams through strategic growth, operational refinement, and responsible tech integration.
As the founder of The Business Vet, LLC, Karen consults with practice owners, organizations, and startups to streamline operations, elevate brand strategy, and integrate AI tools in ways that are both scalable and ethical. Her consulting work blends deep veterinary insight, structured business acumen, and cutting-edge technological fluency—helping practices future-proof their workflows while staying grounded in compassionate care.
She currently serves as Head Veterinarian at Grand Strand Humane Society, where she combines her leadership experience with a passion for client communication, team mentoring, and high-impact preventive care.
Beyond the clinic and consulting room, Karen is a sought-after speaker, educator, and content creator. She develops accessible resources—webinars, custom tools, and courses—to help veterinary professionals confidently navigate the evolving landscape of AI and business strategy. Her thought leadership has been featured in industry podcasts, journals, and educational platforms.
Based in Myrtle Beach, South Carolina, Karen remains a strong advocate for innovation grounded in empathy. Outside of work, she enjoys competitive equestrian sports, exploring new tech, and creating content that empowers veterinary professionals to think differently and lead boldly.
Veterinary Industry Leader | Author & Educator
President, Synergie Veterinary Consulting Group
Heather is a Registered Veterinary Technician (RVT) and a Certified Veterinary Practice Manager (CVPM) and has been in the veterinary industry for over 30 years, with 20 years in small animal practice. She has taught for several years for both veterinary technology and assistance programs and has authored the book “Practice Management for the Veterinary Team”, 4th edition released in the summer of 2024 (previously called Front Office Management for the Veterinary Team). Heather has also authored the book “Review Questions and Answers for Veterinary Technicians” a prep book to help veterinary technology graduates prepare for their VTNE, now in its 6th edition.
Heather is well known and lectures nationally and internationally and has authored many articles with the goal of developing leadership and culture in practices while employing appropriate team leveraging to increase efficiency and workflow optimization in the veterinary practice. She would love to meet you at one of the upcoming events. Click the link to see her event schedule.
Leadership & Compliance Expert | Data-Driven Solutions Advocate
Veterinary Practice Consultant, Synergie Veterinary Consulting Group
Kim Lance brings a wealth of experience and expertise to Synergie. Her career has focused on leadership, education, business analytics, and safety/compliance. With career-spanning roles as a veterinary technician, hospital administrator, and multi-site operations lead, Kim has cultivated a deep understanding of the intricacies of veterinary practice. Her passion is helping practices discover practical solutions for their challenges. She breaks down complex information into actionable insights, empowering practices to achieve their goals.
An accomplished professional, Kim is a registered veterinary technician and certified veterinary practice manager. She holds a bachelor’s degree in veterinary technology and hospital management from St. Petersburg College in Florida. She is pursuing a master’s in veterinary biomedical science, focusing on data analytics and regulatory affairs at Kansas State University. Kim is also recognized as an Elite Fear Free Certified professional and is an active member of VSPN, VHMA, and NAVTA.
Veterinary Practice Consultant | Culture Builder
Operational Coach, Blue Heron Consulting
Stacy Gentry joins the Blue Heron Consulting team as an Operational Coach, bringing over twenty years of veterinary experience to our clients. Her journey in veterinary medicine started as a Client Service Representative at Wellington Veterinary Hospital (WVH) in 2001. In the years ahead, she found opportunities to grow into new positions that allowed her to focus on her Why: connecting with and caring for animals. In 2016, Stacy become the practice manager and was able to make valuable changes to both the hospital and culture. These changes propelled WVH into a four-doctor hospital. In 2018, she fulfilled a lifelong dream and became a practice owner. Along the way, Stacy attended Veterinary Management Institute and coached communications to third-year veterinary students at Colorado State University.
WVH was purchased in 2020 and Stacy found a new opportunity coaching other practice managers. This eye-opening experience allowed her to help cultivate an environment that allowed leadership teams and hospitals to shine. Stacy knew this was her new path – her new Why.
When Stacy is not coaching, she enjoys spending time with her husband, Vince, her children, and their numerous pets. She is an avid hiker and loves kayaking and camping in the beautiful Rocky Mountains; and she is always on the hunt for the next great beer at the many breweries in Colorado!