Webinar Archive

A 360° Look at What Powers Veterinary Practice Excellence

Missed the live session? Watch the replay and unlock what truly drives veterinary success in 2025. From rising costs and client expectations to burnout and retention, today’s veterinary practices face more pressure than ever. This powerful webinar brings together five industry leaders for a high-impact, solution-focused conversation around the key pillars that separate thriving clinics from the rest.

Why This Webinar Is a Must-Watch:

This isn’t theory—it’s real-world, actionable insight to help your team perform better, feel stronger, and stay focused in the face of modern challenges.

  • Burnout Solutions that protect morale and momentum
  • Tech Strategies that improve—not complicate—your workflow
  • Client Retention Tips that deepen loyalty in a competitive landscape
  • Financial Guidance to stabilize your bottom line amid rising costs
  • Team Motivation Techniques that turn stress into strength

What You’ll Learn

Your roadmap to a resilient, people-first, future-ready veterinary practice:

  • Practical tools to support team wellbeing under daily pressure
  • Smart systems to help you adapt to tech, client, and industry shifts
  • Communication tactics that keep clients coming back
  • Financial strategies to protect profitability without overwork
  • Leadership insights to inspire and empower your team every day

Perfect For:

  • Veterinarians looking to lead with clarity and compassion
  • Practice Owners ready to evolve for growth and sustainability
  • Managers & Specialists eager to boost performance, retention, and morale

Watch Now & Revolutionize Your Practice

This session is your chance to rethink what’s possible—and take real steps toward the thriving, balanced, future-focused practice your team deserves.


Speakers


Nancy Dewitz

VP, New Market Development & Industry Relations, Roo

Nancy Dewitz has dedicated over 30 years to serving the veterinary profession in a wide range of technical roles. Her career began in a small IT firm supporting diverse businesses, but it was her transition into veterinary technical support that set her on a lifelong path of helping practices navigate and embrace technology. From technical support and software training to digital radiography and practice management software sales, Nancy has visited thousands of veterinary clinics across the country. Her in-depth, firsthand understanding of veterinary workflow allows her to see how technical systems influence both patient care and operational efficiency.

As the founder of Nancy Dewitz LLC, she provides expert, vendor-neutral consulting services to practices of all sizes. Whether a clinic is working with an existing technology provider or exploring new systems, Nancy helps fill in the gaps to ensure cohesive integration and improved workflow. Her ability to bring together the many moving parts of veterinary technology allows practices to make well-informed decisions for a more efficient and effective future.

Nancy’s background includes 20 years in the practice management software industry, 4 years supporting digital radiography, and over 13 years directly consulting with practices on software and technology solutions. She served five years on the Board of Directors for VetPartners, including a term as President, and has been a member of the organization for more than 15 years. She is also a Fear Free Certified® Professional and a sought-after speaker, regularly delivering engaging lectures at veterinary conferences.

Nancy lives in Osseo, Wisconsin with her husband and enjoys life as a proud mother of three grown children who are making their own marks in the world. Outside of her professional life, she loves camping, gardening, and traveling—adventures that have taken her to nearly every U.S. state and several international destinations.


Jennifer Edwards, DVM, ACC, CPC, ELI-MP

Mindset & Leadership Coach | AVMA Wellbeing Educator
Founder, Dr. Jennifer Edwards Coaching

Dr. Jennifer Edwards is a dedicated veterinarian, executive coach, and motivational speaker with over two decades of experience in veterinary medicine and leadership development. Based in Bedford, New Hampshire, she has a passion for empowering veterinarians and professional women to overcome obstacles and achieve sustainable, life-changing results.

As the founder of Dr. Jennifer Edwards Coaching, she specializes in mindset and leadership coaching, helping individuals unlock their personal power, happiness, and freedom. She is a sought-after speaker, inspiring audiences with her expertise in personal and professional growth.

Dr. Edwards has an extensive background in veterinary medicine, having served as Chief of Staff and Owner of Ponemah Veterinary Hospital for nearly 14 years. She has also worked as an Associate Veterinarian at Derry Animal Hospital and Lockridge Animal Hospital and currently serves as a Relief Veterinarian in New Hampshire.

  • Her credentials include multiple coaching certifications, including:
  • Energy Leadership™ Index Master Practitioner (ELI-MP)
  • Associate Certified Coach (ACC)
  • Certified Executive Coach – COR.E Dynamics Leadership Specialist
  • Certified Fear Free Professional
  • Certified Happy For No Reason Trainer

Dr. Edwards holds a Doctor of Veterinary Medicine (DVM) from the Virginia-Maryland College of Veterinary Medicine and has pursued extensive training in leadership and coaching, earning certifications from iPEC Coaching, The Canfield Training Group, and The Morter Institute.

With expertise in executive coaching, leadership development, and mentoring, Dr. Edwards continues to make an impact by fostering resilience, confidence, and success in veterinary professionals and beyond.


Michelle Musacchio, CPA, MT

CEO, Blue Heron Consulting
Adjunct Faculty, LMU Vet Med
Learning Facilitator, Colorado State University
Principal and Founder, Fit Money CPA

Michelle is the Principal and Founder of Fit Money CPA, where she passionately guides business owners through the financial, strategic, and organizational frameworks essential to building a thriving business. Her goal is to provide clients with the insights and tools to operate with confidence and achieve remarkable growth.

With a CPA designation and a Master’s in Taxation from the University of Denver, Michelle specializes in delivering impactful tax solutions, including significant tax savings through thorough research and adept negotiation. Her expertise has enabled clients to optimize their business structures, from corporate buy-outs and pay scale restructuring to selecting the most advantageous business entity—each step aligning business activities more closely with the owner’s values and vision.

Michelle brings extensive experience in public accounting and tax from her time with Deloitte and Touche, as well as Cotton and Allen, before founding Fit Money CPA in 2008. A native of Louisville, she remains an active community volunteer and is a proud member of the American Institute of Certified Public Accountants and the Kentucky Society of CPAs.

Outside of her professional life, Michelle enjoys cycling, cooking, and spending time with her cats.

Key Expertise:

  • Tax Planning
  • Tax Preparation
  • IRS Representation
  • Financial Accounting
  • Bookkeeping
  • Full-Service Payroll
  • Strategic Business Consulting

Amy Grimm, DVM, CLC

Certified Veterinary Life Coach – Daring DVM Coaching

Dr. Amy Grimm is a veterinarian, certified life coach, speaker, and founder of Daring DVM Coaching. As a former medical director, she draws on her experiences in high-pressure leadership roles to transform how veterinary leaders and caregivers address burnout.

Dr. Grimm helps veterinary professionals reclaim their energy, purpose, and passion—without sacrificing well-being or compromising values. She believes building safe, supportive work environments requires systemic change and individual growth, with personal development and professional resilience as the foundation for a thriving profession.

Passionate about holistic wellness, she integrates mindfulness, somatics, and mindset work into her coaching approach. In addition to coaching, Dr. Grimm practices as a relief veterinarian, specializing in surgery, and hosts the Daring DVM Podcast, offering insights to reduce stress and cultivate balance.

Born in South Africa and now based in Northern California, she and her partner enjoy travel and outdoor adventures. You’ll likely find them on top of a mountain, somewhere underwater, or 100 miles into a ride on their tandem mountain bicycle.


Claire Chew, CCFS, MA

Certified Veterinary Life Coach – Daring DVM Coaching

Dr. Amy Grimm is a veterinarian, certified life coach, speaker, and founder of Daring DVM Coaching. As a former medical director, she draws on her experiences in high-pressure leadership roles to transform how veterinary leaders and caregivers address burnout.

Dr. Grimm helps veterinary professionals reclaim their energy, purpose, and passion—without sacrificing well-being or compromising values. She believes building safe, supportive work environments requires systemic change and individual growth, with personal development and professional resilience as the foundation for a thriving profession.

Passionate about holistic wellness, she integrates mindfulness, somatics, and mindset work into her coaching approach. In addition to coaching, Dr. Grimm practices as a relief veterinarian, specializing in surgery, and hosts the Daring DVM Podcast, offering insights to reduce stress and cultivate balance.

Born in South Africa and now based in Northern California, she and her partner enjoy travel and outdoor adventures. You’ll likely find them on top of a mountain, somewhere underwater, or 100 miles into a ride on their tandem mountain bicycle.


Michael Walker, Leadership Coach & Consultant (Q.MED)

Webinar Moderator
Co-host, Veterinary Business Podcast

As an influential leader, Michael looks for opportunities to add value to people. He believes everybody has untapped potential, and most of us have a desire to unlock and engage this potential as we experience the adventure of life and achieve the success that matters.

Part of that success for Michael looks like empowering leaders to lead themselves and others and helping them achieve prosperity in every area of life that they can’t wait to give away to others!

Michael is a recognized Leadership and Business Advisory Coach within an exceptionally diverse range of businesses and organizational sectors.

He is also a professional mediator and facilitator. In addition, he also holds the following qualifications and designations: Qualified (Q.MED) mediator with the ADR Institute of Canada.

Top Skills:

  • Leadership Development
  • Business Advisory Coaching
  • Mediation and Conflict Resolution
  • Facilitation and Training
  • Empowerment Strategies